Manager – Renovation & Upgrades

Manager – Renovation & Upgrades Department: Infrastructure & Expansion Position: Manager – Renovation & Upgrades No. of Positions: 1 Reporting To: AGM – Projects Hiring Priority: Phase 3 – Target Joining in Months 4–5 Work Arrangement: Head Office / Hybrid with travel and out-of-hours site work as required Experience: 7–11 Years Role Overview The Manager – Renovation & Upgrades will be responsible for managing refurbishment, renovation, facility upgrades, and expansion projects across existing facilities. The role will involve working within live operating locations while ensuring minimum disruption to patient services , timely project completion, quality execution, cost control, safety, and compliance with approved infrastructure standards. Key Responsibilities 1. Facility Condition Assessment Conduct surveys of existing facilities and identify infrastructure requirements. Prepare detailed condition assessment reports. Develop a prioritised upgrade plan based on: Scope of work Estimated cost Operational impact Dependencies Priority and urgency Recommend appropriate execution sequencing. 2. Renovation & Upgrade Project Management Manage assigned renovation, refurbishment, expansion, and brand-refresh projects. Coordinate with approved contractors for project execution. Monitor approved scope, timelines, quality, and project costs. Track project progress and ensure timely completion. 3. Live Facility & Phased Execution Plan work in phases to minimise disruption to ongoing operations. Define safe work zones, access arrangements, and working hours. Coordinate night/weekend work wherever required. Ensure proper dust control, safety, and infection-control measures in coordination with Operations and relevant specialists. 4. Service Continuity Coordinate shutdown requirements with centre heads and Operations teams. Plan utility isolation, shutdown, and reinstatement activities. Ensure operational downtime remains within the approved work window. Identify and escalate any risks that may affect patient services or facility operations. 5. Technical Coordination Coordinate changes to existing: Electrical systems Plumbing HVAC Mechanical systems Building services Equipment IT infrastructure Work closely with Design, Biomedical, and IT teams. Consider the existing building condition and technical limitations while planning modifications. 6. Approvals & Compliance Identify approvals, permissions, and renewal requirements related to renovation and modification work. Coordinate with Legal, Operations, and relevant specialists. Track applicable fire, occupancy, registration, and other statutory requirements. 7. Quality, Handover & Defect Management Inspect completed renovation and upgrade work. Coordinate testing and commissioning where required. Ensure all snags are identified and closed before handover. Monitor repeat defects and ensure contractors complete corrective actions within agreed timelines. 8. Asset & Project Reporting Maintain updated facility asset and condition records. Share regular project updates with MIS. Report: Project progress Operational downtime Cost variance Pending activities Key risks Defects and corrective actions Provide regular updates to AGM – Projects. Candidate Profile Educational Qualification B.E./B.Tech in Civil Engineering B.Arch Diploma with relevant experience Relevant Experience 7–11 years of experience in: Renovation Refurbishment Facility upgrades Interior fit-out Construction/project management Experience working within live/operational facilities is essential. Experience in healthcare, hospitals, clinics, retail, hospitality, or other multi-location environments will be preferred. Technical Knowledge Working knowledge of: Civil and interior works Electrical systems Plumbing HVAC Mechanical and building services Existing-building modifications Contractor management Site safety and quality control Essential Skills Renovation and refurbishment project management Phased execution planning Contractor/vendor coordination Site inspection and quality control Cost and budget monitoring Problem-solving in existing buildings Strong coordination with Operations Project scheduling and follow-up Risk identification and escalation Good communication and reporting skills Willingness to travel and work outside normal hours when required Key Performance Indicators (KPIs) Renovation and upgrade projects completed as per approved programme. Operational downtime maintained within approved work windows. Actual project cost maintained within approved scope and budget. Accuracy and completeness of facility condition and asset records. Timely closure of project snags and defects. Reduction in repeat defects. Timely completion of corrective actions by contractors. Minimum disruption to ongoing patient and facility operations. Initial Priorities After Joining First 30 Days Review existing facility conditions. Understand ongoing renovation and upgrade requirements. Prepare a priority upgrade list in coordination with Operations. By 60 Days Establish site-wise project scopes. Finalise contractor execution plans. Identify shutdown windows and operational dependencies. Track approval and compliance requirements. By 90 Days Establish structured renovation and upgrade reviews. Implement proper handover and defect-control processes. Update the facility asset and condition register. Improve project tracking and reporting. Key Working Relationships AGM – Projects Operations & Centre Heads Design & Standards Site Execution Procurement Finance Legal MIS Biomedical IT External Contractors/Vendors Role Boundary This role is responsible for planning, coordinating, monitoring, and controlling renovation and upgrade projects within operating facilities . Service shutdowns, patient-care arrangements, and operational decisions will be agreed with Operations. Contractors will remain responsible for execution of their contracted work and management of their workforce. Compensation Salary will be determined by HR based on the candidate's relevant experience, expertise, and suitability, in line with company policy.